Welcome to GemnCarat.com! These Terms of Service (“Terms”) govern your use of our website, GemnCarat.com, and all related services provided by GemnCarat (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

1. Account Registration and User Obligations

1.1 Account Registration: To access certain features of our website, you may need to create an account. You must provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.

1.2 User Obligations: By using our website, you agree to:

a) Comply with all applicable laws, regulations, and these Terms. b) Provide accurate and up-to-date information in any transactions or interactions with us. c) Use our website only for lawful purposes and not engage in any fraudulent, deceptive, or malicious activities. d) Not violate the rights of any third party, including intellectual property rights. e) Refrain from accessing or attempting to access non-public areas of our website or interfere with its functioning. f) Accept full responsibility for any content you submit, including text, images, or other media.

2. Product Information and Orders

2.1 Product Descriptions: We strive to provide accurate and reliable information about our gemstones. However, we cannot guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other information displayed on our website. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information at any time without prior notice.

2.2 Orders and Pricing: By placing an order, you agree to provide accurate and complete information necessary for processing and delivering your order. All prices listed on our website are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

2.3 Authenticity and Certification: We assure you that all our gemstones are natural and authentic. However, gemstone certifications provided by third-party laboratories are subject to their own terms and conditions. We encourage you to review the certification terms provided by the respective laboratories.

3. Shipping and Returns

3.1 Shipping: We will make reasonable efforts to ship your order within the specified timeframe. However, we are not liable for any delays or damages caused during shipping, which are beyond our control.

3.2 Returns and Refunds: We offer a return policy for eligible products. Please review our Return Policy [insert link] for detailed information on returns, exchanges, and refunds.

4. Intellectual Property

4.1 Ownership: All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of GemnCarat or its licensors and is protected by intellectual property laws.

4.2 Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

5. Limitation of Liability

To the fullest extent permitted by law, GemnCarat and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, even if advised of the possibility of such damages.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy [insert link] to understand how we collect, use, and protect your personal information.

7. Modifications and Termination

We reserve the right to modify, suspend, or terminate our website, services, or these Terms at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of the website without liability or obligation.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or resources that are not owned or controlled by GemnCarat. We are not responsible for the content, privacy policies, or practices of such third-party websites. You acknowledge and agree that we are not liable for any loss or damage caused by your use of any third-party websites or resources.

9. Indemnification

You agree to indemnify, defend, and hold GemnCarat and its affiliates, officers, directors, employees, agents, and licensors harmless from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your use or misuse of our website, violation of these Terms, or infringement of any intellectual property or other rights.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of our website shall be exclusively resolved in the courts of [Jurisdiction].

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between you and GemnCarat regarding the use of our website and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written, relating to the subject matter herein.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms or our website, please contact us at [email address].

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.