At GEMNCARAT, we strive to provide a seamless and convenient shopping experience for our customers. This includes prompt and reliable shipping services for both domestic and international orders. Please read our shipping policy to understand the details and guidelines regarding shipping methods, delivery times, and related information.

Domestic Shipping (Within India):

• We offer free shipping on all orders within India.
• We aim to dispatch orders within 1-2 business days after the order is placed and payment is confirmed.
• The estimated delivery time for domestic orders is typically 3-7 business days, depending on the shipping location.
• We partner with reputable courier services to ensure the safe and timely delivery of your gemstone purchases.
• Once your order is shipped, you will receive an time to time email notification and SMS with tracking details to track your package’s progress.
• You can also track live on My accounts section > Orders > View More .

International Shipping:

• We proudly offer international shipping to customers worldwide.
• International orders are usually dispatched within 1-2 business days after the order is placed and payment is confirmed.
• The estimated delivery time for international orders is generally within 7-14 business days, depending on the destination country and any potential customs clearance procedures.
• We utilize trusted shipping carriers to handle international deliveries, ensuring the security and reliability of your gemstone purchases.
• You will receive an email notification with tracking details once your international order is shipped, allowing you to track its progress until it reaches your doorstep.

Customs, Duties, and Taxes:

• For international orders, please note that any applicable customs duties, taxes, or import fees are the responsibility of the customer.
• The customer is responsible for complying with the customs regulations and requirements of their respective countries.
• We recommend checking with your local customs office for more information on any potential fees or restrictions before placing an international order.

Order Tracking:

• Once your order is shipped, you will receive an email containing a tracking number and a link to track your package.
• You can also track live on My accounts section > Orders > View More .
• Please note that tracking information may take some time to be updated after shipment.
  

Contact Information:

• For any questions, concerns, or inquiries related to shipping, you can reach out to our customer support team.
• Email: support@gemncarat.com
• Phone: +91 8005775262

We strive to provide the best customer service possible and ensure that your gemstone purchases are delivered to you in a timely and secure manner. If you have any further questions or need assistance with your order, please don’t hesitate to contact us.